Find out where your customers really came from
Scope adds a short survey to your Shopify thank-you page, then links every answer to that customer's orders. You see which channels bring buyers who come back.
Free for stores with up to 100 orders a month.
How did you hear about us?
Pick an answer to see what Scope shows the merchant.
Sample store data
Set up in a few minutes. Get answers from the first order.
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Install the app
Add Scope from the Shopify App Store. The survey block appears in your checkout editor for the thank-you and order status pages.
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Ask one good question
Start with How did you hear about us? or an NPS question. Shuffle the options so the first one doesn't win by default.
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Compare answers by revenue
Each answer becomes a cohort. Track its lifetime value, repeat orders and average order value month by month.
Attribution your ad platforms can't see
Podcasts, word of mouth and creators rarely leave a click trail. Customers remember them anyway.
Lifetime value by answer
Know whether the customers who said TikTok are worth as much at month six as the ones who said a friend sent them.
Themes from open-ended answers
Scope groups free-text replies into themes and counts them, so you can skim thousands of answers at once.
Send answers where you work
Push responses to Klaviyo, Segment, Shopify Flow and Slack.